BlackjackCity Casino Terms and Conditions

Welcome to Blackjack City Casino, the online gaming platform operated by White Hat Gaming Limited, a company registered in Malta under registration number C73232, with its registered office at 85 St John Street, Valletta VLT1165, Malta. These Terms and Conditions govern your access to and use of our BlackjackCity casino platform, including our website, games, promotions and related services. By creating an account or using any part of our site, you confirm that you have read, understood and agree to be bound by these terms in full.

Our Licensing and Regulatory Framework

At Blackjack City, we operate under two separate licences depending on where you are located. For customers resident in Great Britain, we hold a licence issued by the UK Gambling Commission under licence number 52894. BlackjackCity Casino is also licensed by the Malta Gaming Authority under licence number MGA/B2C/370/2017, issued on 1 August 2018, for all customers outside Great Britain. White Hat (Holdings) Limited, incorporated in Gibraltar with registration number 109784, may provide marketing, systems development, certain payment processing and customer service functions on our behalf. We hold customer funds separately from our business accounts, in accordance with the medium level of protection set out by the UK Gambling Commission. Should any dispute arise that we cannot resolve directly with you, we work with eCOGRA as our alternative dispute resolution provider.

Eligibility to Play

When you register with Blackjack City Casino, you must be at least 18 years of age and legally permitted to gamble under the laws of your country of residence. If you are accessing our site from Great Britain, you must be resident in the United Kingdom and register your account in GBP; we reserve the right to close any UK account where we determine the player is not resident in Great Britain. We do not accept registrations from residents of numerous other jurisdictions, including but not limited to Belgium, France, Germany, the Netherlands, Spain, the United States, Australia and a number of other listed territories where online gambling is restricted or prohibited by local law.

• You must provide accurate, current and complete information when registering.
• You may hold only one active account with us at any time.
• We may request identity and address verification documents before processing withdrawals.
• Players from Azerbaijan, Japan, Malaysia, Qatar and Tunisia are not eligible for progressive jackpot games, and any jackpot winnings from these territories will be voided.

Deposits, Withdrawals and Currencies

At BlackjackCity, we support a wide range of deposit methods including Apple Pay, PayPal, Visa, Mastercard, Maestro, Skrill, Neteller, Paysafecard, MuchBetter, Rapid Transfer, Pago Efectivo and Bank Transfer. Blackjack City Casino UK players must deposit and play exclusively in British Pounds, with a minimum deposit of £20. International players register and play in their local currency where available, or in EUR, USD or CAD, with a minimum deposit of $20. All withdrawals are returned to the same payment method used for the deposit, and only accounts registered in your own name may be used.

• Minimum withdrawal is £20 (UK) or $20 (international); smaller balances can still be paid in full via Customer Support.
• International withdrawals require at least one lifetime deposit with the deposited amount wagered once.
• UK maximum payout per bet or spin is £250,000, excluding progressive jackpots; international maximum is $250,000, with weekly limits of $5,000 unless you hold VIP status.
• Wins of $100,000 or more may be paid in ten monthly instalments of 10% each.
• We may suspend or limit withdrawals while verification checks are ongoing.

An account showing no deposits or betting activity for 12 consecutive months is treated as inactive. We will attempt to return any remaining balance and provide at least 30 days' notice before deducting a monthly maintenance fee of £5 in real money credit, or the full balance where it is less than £5, and we may close an inactive account once its balance reaches zero.

Bonuses and Promotions

Our BlackjackCity welcome bonus differs by region. UK players receive 50 free spins on Big Bass Bonanza, subject to a minimum first deposit of £20 and a £10 wagering requirement on slots. International players receive a 100% match on their first deposit up to $200, subject to 40x wagering on the combined deposit and bonus amount. Please review the Blackjack City casino bonus terms carefully, as maximum bet limits, game restrictions and expiry periods apply to every promotional offer, including our Blackjack Quest, the £30,000 Cash Giveaway, the Humongous £10,000 Giveaway, the Amazing £500 Weekly Cash Giveaway and our daily Bonus Wheel.

• Bonus funds carry a 10x wagering requirement unless a specific promotion states otherwise.
• Game weighting varies: slots and scratchcards contribute 100%, table games 10%, and video poker and progressive jackpots 0%.
• Only one bonus may be active per account, family, household, IP address, payment method or shared device.
• Requesting a withdrawal while a bonus balance or unused free spins remain active will forfeit those rewards.
• Unused bonus funds expire after 30 days of inactivity, and bonus spins expire after 10 days.

Our promotional giveaways operate on a shared network with other White Hat Gaming brands, meaning tickets earned through Blackjack City Casino may enter the same draw as tickets earned on our sister sites.

Our VIP Programme

We offer an invitation-only VIP Programme across four tiers: Silver, Gold, Platinum and Elite. Benefits scale from priority support and faster withdrawals at Silver level through to personal account managers, exclusive cashback and invitations to VIP events at Elite level. Membership is reviewed every 30 to 60 days and is non-transferable. Loyalty points earned through gameplay may be redeemed for bonus funds and will reset to zero after 30 days without activity.

Responsible Gaming

We at BlackjackCity encourage responsible play and provide tools to help you manage your gambling activity, including deposit limits, time-outs and self-exclusion. If you feel your gambling is becoming a concern, we encourage you to contact our support team or an independent support organisation for assistance. We reserve the right to close or restrict accounts where we identify signs of problem gambling.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access to our site. To the fullest extent permitted by law, we exclude liability for any indirect, incidental or consequential losses arising from your use of our services. Nothing in these terms limits liability that cannot be excluded under UK or Maltese law.

Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect regulatory, operational or commercial changes. Where changes materially affect your rights, we will notify you in advance. Continued use of our services after any update constitutes your acceptance of the revised terms.

Governing Law and Contact

These terms are governed by the laws of Great Britain for UK customers, and by the laws of Malta for all other customers, without prejudice to any mandatory consumer protections applicable in your jurisdiction. If you have questions about these Terms and Conditions, our bonus policies, or your account, our support team is available 24/7 via live chat, our Help Centre, or by email at support@blackjackcity.com. Thank you for choosing Blackjack City Casino as your trusted destination for real money gaming online.