BlackjackCity Cookie Policy

At Blackjack City, we use cookies and similar tracking technologies to make your visit to our website safer, faster and more personalised. This Cookie Policy explains what cookies are, how we use them across BlackjackCity, and what choices you have when it comes to managing them. By continuing to browse or use our services, you agree that we may place cookies on your device in accordance with this policy, unless you have disabled them through your browser settings.

We operate this website under the ownership of White Hat Gaming Limited, registered in Malta under company number C73232, with our registered office at 85 St John Street, Valletta VLT1165, Malta. We hold a UK Gambling Commission licence, number 52894, for gambling activity in Great Britain, and a Malta Gaming Authority licence, MGA/B2C/370/2017, for all other customers. This Cookie Policy applies to everyone who visits BlackjackCity, regardless of the licence under which their account is held.

What Are Cookies?

Cookies are small text files that are stored on your computer, smartphone or tablet when you visit a website. They allow us to recognise your device, remember your preferences and understand how you interact with our platform. Cookies do not harm your device, and we do not use them to access personal files stored on your computer beyond the information you have provided to us directly or generated through your use of our services.

We at BlackjackCity also use similar technologies, such as web beacons, pixel tags and local storage, which work alongside cookies to help us deliver a smoother gaming experience across our website and mobile-optimised platform.

How We Use Cookies

We use cookies for a variety of purposes, and we have grouped them into the categories below so you can understand exactly why we collect this information and how it benefits your experience on our official site.

Essential Cookies

These cookies are strictly necessary for our website to function properly. They allow you to log into your account, navigate between pages, use secure areas of our site and make deposits or withdrawals. Without these cookies, we would not be able to provide our core services, including access to our games, cashier and account management tools. We do not require your consent to use essential cookies, as they are fundamental to operating BlackjackCity safely and securely.

Performance and Analytics Cookies

We use performance cookies to collect anonymous information about how visitors use our website, including which pages are visited most often, how long players stay on our site, and whether any errors occur. This helps us improve the overall Blackjack City casino experience, refine our game library and identify technical issues before they affect our players.

Functional Cookies

Functional cookies allow us to remember choices you make, such as your preferred language, currency or display settings, so that you do not have to re-enter this information every time you visit. These cookies also help us recognise returning players and tailor certain features of BlackjackCity to your individual preferences.

Targeting and Advertising Cookies

We, along with our advertising and marketing partners, use targeting cookies to deliver promotions, bonuses and offers that are more relevant to your interests. These cookies also allow us to measure the effectiveness of our marketing campaigns and to ensure that responsible gambling messaging reaches the appropriate audiences. Where required by law, we will ask for your consent before activating these cookies.

Third-Party Cookies

Some cookies on our website are placed by third parties, including payment processors, game providers, analytics companies and marketing platforms. These third parties may use cookies to collect information about your online activities across different websites, not just BlackjackCity. We do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these providers for further information.

White Hat (Holdings) Limited, our affiliated company incorporated in Gibraltar, may also be involved in handling certain marketing services, systems development and payment processing channels on our behalf, and cookies associated with these functions may appear when you use our platform.

Cookies and Your Account Security

We also rely on certain cookies to help protect your account from unauthorised access and fraudulent activity. These cookies assist us in verifying your identity, detecting suspicious login attempts and maintaining the integrity of our real money gaming environment. Given that customer funds are held separately from our business accounts, cookies play an important supporting role in keeping our verification and security systems functioning correctly.

Managing Your Cookie Preferences

You have the right to control and manage cookies in a number of ways. Most web browsers allow you to view, delete and block cookies from specific or all websites. Please note that if you choose to disable cookies, some features of Blackjack City Casino, including login functionality, game loading and cashier services, may not work as intended.

• You can adjust your browser settings to refuse all or some cookies
• You can delete cookies that have already been stored on your device
• You can use private or incognito browsing modes to limit cookie storage
• You can opt out of certain third-party advertising cookies through industry opt-out tools

We recommend checking the help section of your particular browser to learn more about how to manage cookie settings, as the process varies between Chrome, Safari, Firefox, Edge and other browsers.

Cookies on Mobile Devices

When you access BlackjackCity through a mobile browser, similar cookie technology applies. We use mobile-compatible cookies to remember your session, maintain security and support the smooth operation of our games and cashier on smaller screens. If you use a mobile device, you can typically manage cookie permissions through your device's browser settings in the same way as on desktop.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our own business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our services after changes have been made constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you would like further information about our data practices, please contact our support team at support@blackjackcity.com. Our customer support is available 24/7 through live chat, email and our Help Centre, in English, Spanish, French and Finnish, and we are always happy to help you understand how BlackjackCity Casino protects your privacy while you enjoy our games.